Name: Tom
Location: Bradley
Comment: What I liked was they wouldn't just ******(redacted) rig it like I asked them to. Troy flat out told me that they don't do that type of work. He said there's a lot of guys out there that will take your money, but they're not going to be around or warrant it etc. I was just trying to save money is all. However, as cost keep going up, I'm sure it won't be any cheaper next year. I was surprised by the number of roofs Troy told me he walks away from because they don't do half-a** (redacted) work. I know one in particular they walked away from, and I see they have *** Roofing (redacted) doing it. It just makes you wonder is all. If I'm going to pay someone then I want the best, if you have cancer wouldn't you want the best surgeon? and not someone that is cheap and just takes your money? Get the best and have it done right is all I can say, and these guys did just that. Thanks guys, oh and PS> I'm a Packers Fan and we still got your number there 'Steve dah Bears' fan worker.
Name: Clara
Location: Bourbonnais
Comment: I'm a retired lady in my late 70's and widowed. Since my late husband passed away, I've had to get things fixed by hiring people. My son lives in Texas and helps when he can, but he can't repair stuff. I have a walker and my late husband had a ramp put in on our front entrance that had a few bad boards and needed replaced. My son found these guys on Facebook and called them. The owner came over with his son and looked at it. He told his son to go to Menards and pickup three decking boards and screws and replace the boards. It was fixed later that day when I was at the doctor's office and I'm so happy because it was starting to be a trip hazard for me. They even installed some antiskid strips. They left a bill in the door and when I looked at it, it said $25. I thought it was a mistake and it was probably supposed to be $250. So, I called the owner and he said nope he just needed $25 to cover parts. He said if I ever need something else, just call.
Name: Virgil
Location: Kankakee
Comment: Man did these guys kick butt on my roof. I've had 3 other companies come out and try to fix a leak I had been dealing with for two years now. Steve said the other guys were just roof cementing it and that's why it keeps leaking. They tore out around by chimney and built a cricket and re-flashed it. No more leaks. I should have had these guys do my roof 3 years ago instead of hiring ********* (redacted).
Name: William
Location: Kankakee County
Comment: I had a couple contractors look at my roof and Troy impressed me the most. Also, the other contractor asked me to pull the roofing permit. I didn't know any better, but I went with these guys because they got back to me and followed up. They were a little more, but when I asked Troy if he wanted me to pull the permit. He said, what a silly question to ask. When I told him the other contractor said I had to pull the permit because it's my house; he said that's because the other contractor was NOT licensed (red flag). He told me licensed and bonded roofers pull the permit, and if anyone ever wants you to pull the permit then they're 'shady' and not licensed or bonded. Thank God I dodged that bullet.
Name: Lorrie
Location: Bourbonnais
Comment: I didn't want a bunch of illegals working on my roof and dealing with issues if someone got hurt. There seems to be a lot of contractors out there that are cheap and have a large labor force what I think are probably illegals. That's just my opinion and I base that on none of them speaking English. Call me racist or whatever you want, but I had several roofing company's look at what I needed, and I asked to see their workers comp policy and license numbers. I told them that my father-in-law hired someone to do his roof and he got sued because one of the workers got hurt and the contractor had NO insurance. Most of these guys never got back to me or said I didn't need it etc. When Steve came out, he said no problem and the owner called me and gave me the information. I even went to my homeowner's policy company, ********** (redacted), and they verified it was legit. Maybe some people would not care, but not me.
Name: Frank
Location: Kankakee County
Comment: Found these guys on FB and I was looking for someone to install a fence for me. They came in and did a very nice job too. My mother had them fix her chimney and siding. What I really liked about them was that they don't do it on the 'cheap'. They do quality work, and I was amazed how quick they got things done.
Name: Merril
Location: Kankakee County
Comment: I just bought a house and needed the chimney fixed. I had one guy come out and quoted me $1,200 and Virginia's quoted me $1,800 so I went with ************ (redacted) which was cheaper. He wanted 1/2 down so I paid him $600 and I never saw him again. He wouldn't return my calls and I was screwed. So, I hired Virginia's and I have to admit I was now skeptical, and they wanted 60% down. I paid it and they did the work no problem. Troy gave me a $100 military discount because I was in the service. So, in the end it cost me trying to get it done on the cheap when I should have just hired these guys. Life is full of lessons, so learn from my mistake.
Name: Robert
Location: Manteno
Comment: They did a great job on my roof and gutters. Their price was reasonable, and I financed part of it with them. My complaint is they were supposed to start on Monday but could not start until Wednesday because of weather. It took a few days after completing the roof to get the gutters done to because of snow. I just wanted the work finished before I went on vacation and had to wait until I was back to check their work. It was fine, I just wasn't happy I wasn't there the whole time.
Name: Michelle
Location: Kankakee County
Comment: I recently faced storm damage to my home, specifically with my siding. Thankfully, I reached out to Virginia’s Roofing Expert, and their service exceeded my expectations. In summary, if you’re dealing with storm damage, I highly recommend Virginia’s Roofing Expert. Their professionalism, quality work, and dedication to customer satisfaction set them apart. Thank you, Troy and Tim, for restoring our home and providing peace of mind during a challenging time!
Name: Hondu-Charles
Location: Kankakee County
Comment: I used these guys but didn't like that they started so damn early on the roof. I told Troy I like to sleep in on Sunday and not to start until 10am. However, his crew showed up at 6am and started working. When Troy showed up, he said the weather called for rain and they needed to get it tore off and covered before it rained. It did start raining at noon, but they could have started at 10am, it wasn't raining then, or they should have come back in a day or two. Anyway, the insurance adjuster was happy with the quality of work, and they paid for it. Next time I hire them, I'll just stay at my mother's house so not to be disturbed.
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