Name: Michelle
Location: Kankakee County
★★★★★ 5

Comment: I recently faced storm damage to my home, specifically with my siding. Thankfully, I reached out to Virginia’s Roofing Expert, and their service exceeded my expectations. In summary, if you’re dealing with storm damage, I highly recommend Virginia’s Roofing Expert. Their professionalism, quality work, and dedication to customer satisfaction set them apart. Thank you, Troy and Tim, for restoring our home and providing peace of mind during a challenging time!

Name: Tom
Location: Bradley
★★★★★ 5

Comment: What I liked was they wouldn't just ******(redacted) rig it like I asked them to. Troy flat out told me that they don't do that type of work. He said there's a lot of guys out there that will take your money, but they're not going to be around or warrant it etc. I was just trying to save money is all. However, as cost keep going up, I'm sure it won't be any cheaper next year. I was surprised by the number of roofs Troy told me he walks away from because they don't do half-a** (redacted) work. I know one in particular they walked away from, and I see they have *** Roofing (redacted) doing it. It just makes you wonder is all. If I'm going to pay someone then I want the best, if you have cancer wouldn't you want the best surgeon? and not someone that is cheap and just takes your money? Get the best and have it done right is all I can say, and these guys did just that. Thanks guys, oh and PS> I'm a Packers Fan and we still got your number there 'Steve dah Bears' fan worker.

Name: Sam
Location: Kankakee County
★★ 2

Comment: They did a good job, but they didn't start when they said they would. They were 3 weeks late starting on my roof. When I called Troy, he said it was because of bad weather and they were unable to start. I was just told a start date and was never told they couldn't install the roof if it was snowing and raining. Couldn't they just shovel off the snow? I just thought they'd start when they said they would.

Name: Quinn
Location: Kankakee
★★★★★ 5

Comment: I hired someone else to do my roof and they f****** it up and never completed it and the section they did do was leaking. I had to have Virginia's come out and fix and finish it. Troy told me it would have been cheaper to just have him do it; but he saved me as much money as he could by reusing as much as he could from the other guys. I should have known something was fishy because the other roofers had me pull the building permit. I guess there's a lot of roofers running around but you have to be licensed and bonded to pull a building permit unless you're the homeowner. That's why they had me get the permit.

Name: Clara
Location: Bourbonnais
★★★★★ 5

Comment: I'm a retired lady in my late 70's and widowed. Since my late husband passed away, I've had to get things fixed by hiring people. My son lives in Texas and helps when he can, but he can't repair stuff. I have a walker and my late husband had a ramp put in on our front entrance that had a few bad boards and needed replaced. My son found these guys on Facebook and called them. The owner came over with his son and looked at it. He told his son to go to Menards and pickup three decking boards and screws and replace the boards. It was fixed later that day when I was at the doctor's office and I'm so happy because it was starting to be a trip hazard for me. They even installed some antiskid strips. They left a bill in the door and when I looked at it, it said $25. I thought it was a mistake and it was probably supposed to be $250. So, I called the owner and he said nope he just needed $25 to cover parts. He said if I ever need something else, just call.

Name: Elsie
Location: Kankakee County
★★★★★ 5

Comment: I had a shower that started leaking and I had to turn off the water to it. Everyone I called never showed up or wanted too much to fix it. One guy even took it apart and left to go get parts after paying him $50 and he never came back. I'm 86 years old and on a fixed income so I couldn't pay much and that hurt. I told my daughter I couldn't shower and was washing up in the sink, she said to call these guys, Troy came over and he had it fixed in about 45 minutes, and it works great. The best part was he only charged me $35, and the owner let me pay $20 this month and the rest next month when I get my social security. These guys will be in my prayers this Sunday at church. Thank you, Troy, God will have a special place someday for you.

Name: Celia
Location: Kankakee County
★★★★★ 5

Comment: My furnace wasn't working. I called one of the traditional heating places and they looked at it and said it needed a major repair. I called Troy, I've used them in the past and they replaced it for me instead of spending money on endless repairs as the others wanted. No issues and they were able to set me up with an easy payment plan.

Name: Virgil
Location: Kankakee
★★★★★ 5

Comment: Man did these guys kick butt on my roof. I've had 3 other companies come out and try to fix a leak I had been dealing with for two years now. Steve said the other guys were just roof cementing it and that's why it keeps leaking. They tore out around by chimney and built a cricket and re-flashed it. No more leaks. I should have had these guys do my roof 3 years ago instead of hiring ********* (redacted).

Name: JP
Location: Bradley
★★★★★ 5

Comment: I like that these guys are all professional and they are locally owned, and Veteran owned too. They know what they are doing, and they were reasonable.

Name: Lorrie
Location: Bourbonnais
★★★★★ 5

Comment: I didn't want a bunch of illegals working on my roof and dealing with issues if someone got hurt. There seems to be a lot of contractors out there that are cheap and have a large labor force what I think are probably illegals. That's just my opinion and I base that on none of them speaking English. Call me racist or whatever you want, but I had several roofing company's look at what I needed, and I asked to see their workers comp policy and license numbers. I told them that my father-in-law hired someone to do his roof and he got sued because one of the workers got hurt and the contractor had NO insurance. Most of these guys never got back to me or said I didn't need it etc. When Steve came out, he said no problem and the owner called me and gave me the information. I even went to my homeowner's policy company, ********** (redacted), and they verified it was legit. Maybe some people would not care, but not me.

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