Name: Clara
Location: Bourbonnais
Comment: I'm a retired lady in my late 70's and widowed. Since my late husband passed away, I've had to get things fixed by hiring people. My son lives in Texas and helps when he can, but he can't repair stuff. I have a walker and my late husband had a ramp put in on our front entrance that had a few bad boards and needed replaced. My son found these guys on Facebook and called them. The owner came over with his son and looked at it. He told his son to go to Menards and pickup three decking boards and screws and replace the boards. It was fixed later that day when I was at the doctor's office and I'm so happy because it was starting to be a trip hazard for me. They even installed some antiskid strips. They left a bill in the door and when I looked at it, it said $25. I thought it was a mistake and it was probably supposed to be $250. So, I called the owner and he said nope he just needed $25 to cover parts. He said if I ever need something else, just call.
Name: Quinn
Location: Kankakee
Comment: I hired someone else to do my roof and they f****** it up and never completed it and the section they did do was leaking. I had to have Virginia's come out and fix and finish it. Troy told me it would have been cheaper to just have him do it; but he saved me as much money as he could by reusing as much as he could from the other guys. I should have known something was fishy because the other roofers had me pull the building permit. I guess there's a lot of roofers running around but you have to be licensed and bonded to pull a building permit unless you're the homeowner. That's why they had me get the permit.
Name: John
Location: Kankakee County
Comment: I just had my roof replaced and that windstorm we had blew off shingles. The roof was installed by someone else, and they would NOT warrant the work, so I called Virgina's. Ashton came out and looked at it and said that the other installers only nailed the shingles with 4 nails in each shingle instead of 6; plus, they didn't use ice and water shield or install the flashing properly. I'm pissed because Ashton states it all has to come off and be redone. He showed me pictures and I see what he means. I just wish I would have gone with these guys to begin with.
Name: Merril
Location: Kankakee County
Comment: I just bought a house and needed the chimney fixed. I had one guy come out and quoted me $1,200 and Virginia's quoted me $1,800 so I went with ************ (redacted) which was cheaper. He wanted 1/2 down so I paid him $600 and I never saw him again. He wouldn't return my calls and I was screwed. So, I hired Virginia's and I have to admit I was now skeptical, and they wanted 60% down. I paid it and they did the work no problem. Troy gave me a $100 military discount because I was in the service. So, in the end it cost me trying to get it done on the cheap when I should have just hired these guys. Life is full of lessons, so learn from my mistake.
Name: Lard
Location: Kankakee
Comment: Used these guys a few times, never had any problems. They're probably one of the best in the area. They're often busy, so sometimes they have to schedule things, but I've never had any problems. If it's an emergency, they'll get right here like when my water heater stopped working.
Name: Lewis P
Location: Kankakee County
Comment: This is a weird one, my garage door opener quit working, so I called ********* (redacted) because I heard them on the radio. They told me the main controller board was bad and it would be $250 to replace it. I said, not thanks because I could just purchase a new opener. The door would work if I pushed the button inside, but none of the remotes worked or worked sporadically. I changed battlers and everything, so it seemed logical it was bad. I went to Lowes and bought a new one and they recommended I have Virgina's install it. Troy came out and I told him what I wanted, and he looked at my old one and said it wasn't working because I had put in the wrong light builds. I though he was pulling my leg, so he replaced the bulbs, and it works great. He said certain LED bulbs interfere with the signal. He was right, I took my unopened box back to Lowes. Best part, there was no charge and I guess these guys know what they're doing.
Name: Peter
Location: Kankakee County
Comment: Don't hire anyone else, these guys are the bomb! They are locally owned and operated by an ex-Air Force and Army guy. I love supporting Vet's they served our Country and I like that. I like they're locally owned and warrant their work. They're not some flyby night 'Chuck in a truck' company. Professional and just what you want, you will not go wrong.
Name: JP
Location: Bradley
Comment: I like that these guys are all professional and they are locally owned, and Veteran owned too. They know what they are doing, and they were reasonable.
Name: Ben 'Benny'
Location: Kankakee
Comment: If you don't want to get screwed on your roof, then I'd use these guys. My insurance adjuster said it was one of the best if not the best work he's seen. Thanks, guys, for all that you did, and God bless.
Name: Karl
Location: Kankakee County
Comment: I hired another contractor to do my roof and that contractor messed it up. Troy came out and showed me just how screwed up things were. Unfortunately, they had to tear off everything the other contractor did, and this cost me a lot more than just having Troy do it to begin with. Live and learn, if you need roof work done then don't hire anyone else. Thank god they have payment options.
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